Welsh Consulting, located in Boston, MA, is an IT consulting firm providing IT strategy, support and project-related services to small and growing busi­nesses in the greater Boston area. We provide our employees with a rich array of resources and expe­ri­ences to expand their tech­nical knowledge and encourage profes­sional growth. At Welsh Consulting we value, encourage and reward initiative, teamwork and the desire to learn.

We currently have an oppor­tunity for a tech­nical position to provide both remote and on-site support to serve our growing client base. This role incor­po­rates user support func­tions as well as network admin­is­tration. The candidate to fill this position will be chal­lenged on a daily basis working in an ener­getic, fast moving, collab­o­rative, demanding and results-oriented work environment.

Compen­sation is commen­surate with skills and expe­rience. Our benefits package includes medical and dental insurance, a generous pension and 401K plan, paid training classes and fully-paid MBTA/Commuter Rail Pass.

Tech­nical Experience/Skills Required:

• Strong trou­bleshooting skills
• Expe­rience providing desktop support to non-technical users of Microsoft Office and other business applications
• Expe­rience trou­bleshooting and supporting LANs, WLANs and WANs
• Expe­rience working with the following network protocols — TCP/IP, DNS, DHCP, etc.
• Expe­rience working with Windows 7/XP/Vista and Windows Server 2003/2008
• Expe­rience providing support for handheld devices including Black­Berry, Palm/Windows Mobile, Apple and Android
• Expe­rience providing support for networked printers
• Excep­tional inter­per­sonal skills and the ability to represent Welsh Consulting in a profes­sional manner
• Excep­tional commu­ni­cation and orga­ni­za­tional skills
• Associate’s or Bachelor’s degree